State Farm® Insurance Agent Jennifer Johnson

"State Farm has given strong support and great service.
Everett Campbell"

"Always easy to work with and responsive. They are also one of the only companies that does rental home (landlord) insurance."

"I have had my auto insurance with Jennifer Johnson/State Farm insurance for several years. They have been always been courteous, helpful and pleasant to work with. Charles Peterson."

"I've always received great service"

"The girls are very knowledgeable. When I go in the office, my visits are short and precise.
Deal with confidence."

"Jennifer and her staff were extremely helpful with claims process!"

"Crystal was so helpful and very prompt!"

"Jennifer Johnson's agency has always been tops in providing me help and/or direction! In this instance, her employee Crystal was quick and clear regarding my phoned in information regarding my vehicle's damage incident. Thank you!"

"Crystal was extremely knowledgeable and helpful with our insurance needs."

"Crystal has been extremely knowledgeable about the aspects of insurance for years. Miya has learned quickly and the two together are a great team. Customer service and satisfaction is high priority as is presenting the best plans for their customers."

"Absolutely love this insurance agent Jennifer and her staff . Crystal and Mia are always so helpful and professional."

"Sandra is very knowledgeable, explained my policies and answered all my questions. She was very kind and patient to make sure I understood everything. Definitely would recommend her to my friends and family!"

"Sandra is very perfessional goes above an beyond for customers, very kind! Totally would recommend this agents office!"

"Before doing business with this agent, read the one stars. Everything is true that has bed posted especially about Sandra. She is rude, incompetent, client is a bother to do her job"

"We have had billing issues since we switched to this office and trying to get anything resolve just doesn’t happen. I’m still waiting 2 months later for someone to reach out to me about a claim on my home insurance."

"This review is directly for the lack of communication and expectations that we received from this office, my parents faithfully paid their policy for 15+ years and thankfully Sandra was great at selling them the policy but once my father passed a few weeks ago she completely failed our family, she is clueless on how the claim process worked and we had to spend hours communicating with corporate and the funeral home for something that Sandra had no idea how it worked or cared to continue to communicate with us, we always had to be the one to call her in which she seemed always bothered, as a grieving family this is the last thing we need, even when I spoke to corporate they were shocked that Sandra wasn’t communicating with us as the only thing Sandra did was file the claim and pretty much kept us k the dark until we’d initiate contact, we were lead to believe that we couldn’t get payment until we had the death certificate which I finally made arrangements with the funeral home to have the insurance pay them since we don’t have it only to realize that State Farm never needed the death certificate and only needed confirmation of death and a form that was also sent to the agency to be filled out which would’ve avoided so much time and grief since that same letter was also sent to the agency and Sandra then made the excuse that it was sent to Jennifer’s email and she has no access and apparently she has been out on a family matter, which if she understood the claim process she could’ve at least let us know that we need this form and keep an eye out for it but as stated she isn’t familiar with the process at all and made this already difficult time even more difficult not to mention when we called corporate they said agents can instantly have access to form and send it in, another thing Sandra should’ve been informed about, corporate also said typically the agents help with the form which Sandra never even knew existed and instead blamed the absence of Jennifer for her not knowing about it, after 30 years of experience I would hope she’d be familiar with the process, as a result we have transferred to another State Farm agent to never have to deal with Sandra again"

"Great customer service, always able and ready to help with all my questions!!!"

"Wow what an amazing agency. Sandra is very knowledgeable, and kind. Jeniffer very kind goes extra mile. Great service. I love it!!!"

"Recomiendo esta Aseguranza la verdad yo ya tengo tiempo con ellos y muy buenos me an ayudado mucho en mis accidentes que e tenido"

"They never took care of business in a timely manner!
We never ever met our agent
We left the facility. And got a different SF agent !"

"Raised my parents their rates and notified them until 3 months later that they should had raised their rates, $30 for everyone! That's insane. We are switching. They are so good at increasing price but they will never help."

"Jennifer is a great agent and State Farm is a good company."

"Awesome people honestly ... I love that everytime I need help with anything such a claim or just a question about my policy they help me right away . I've had bad experiences before with other insurance companies but not this one . I want to Thank all staff but specially Jennifer Johnson for making our family feel save and secure with state farm insurance .Thank you !!"

"Not sure why some reviewers got bad customer service. We didn't. We had problems with a payment after we believed our credit card was compromised and we cancelled it, but a rep at Jennifer J's office figured out the problem and got us back on track. To the office manager: I really, REALLY appreciate that I don't have to go through a phone tree and long hold times to reach a human at State Farm. That is (sadly) become unusual; to reach my credit union by phone I have had to wait up to an hour and a half. So, good on State Farm for valuing their customers!"

"Always helpful. Never had issues with them.
Thanks so much."